Removing a Teams app from a client's setup

1. Remove the Teams app itself from the customer tenantSign into that customer’s Teams admin center (admin.teams.microsoft.com) — or if you have…

1. Remove the Teams app itself from the customer tenant

1. Sign into that customer’s Teams admin center (admin.teams.microsoft.com) — or if you have delegated/GDAP access from MSPP, go through your admin portal.
2. Teams apps → Manage apps → search for your MSPP app.
3. Open it → More commands (…) → Actions → Delete.

This pulls it from that tenant’s app catalog. If the customer has an app setup policy pinning it to the sidebar (likely, given the branded portal rollout), also remove it from that policy — otherwise the icon lingers for users even after the catalog entry is gone.

2. Verify with the customer

1. Confirm end users no longer see the app in Teams → Apps → Manage your apps.
2. Confirm no new messages can reach the bot endpoint from that tenant (a quick way to catch orphaned webhook subscriptions).