Mobile Apps - for Technicians and End-Users

Introduction The Client Portal feature within the MSP Process platform is feature-rich and intuitive to use, but did you also know that it’s available as a…

Introduction

The Client Portal feature within the MSP Process platform is feature-rich and intuitive to use, but did you also know that it’s available as a mobile app? We’ve built two different apps for the Client Portal - one for your Technicians, and another for your End-Users. Let’s take a look!

Technician App

The Technician app is available for both iOS and Android, from the following URLs:

iOS: https://apps.apple.com/us/app/msp-process/id6447599630 

Android: https://play.google.com/store/apps/details?id=vn.starlingtech.likemagic 

The app allows your Technicians to chat with end-users, view their tickets, add ticket notes, and more!

End-User App

The End-User app allows your customers to create and update tickets, chat with your Technicians, request a Technician Verification, and get notifications. The app is branded with your MSP’s logo and colors, enhancing the visibility of your brand to your customers.

iOS: https://apps.apple.com/us/app/msp-client-portal/id6469681233 

Android: https://play.google.com/store/apps/details?id=com.app.mspclient