> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mspprocess.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up the Syncro/MSP Process Integration

> Introduction:Setting up the integration between Synco and MSP Process is quick and easy; you'll be completing the following steps:Creating an API token in…

### Introduction:

Setting up the integration between Synco and MSP Process is quick and easy; you'll be completing the following steps:

1. Creating an API token in Syncro
2. Creating a PSA integration in MSP Process, and configuring that PSA integration to use that API token

### Creating an API token in Syncro

1. Login to your Syncro account
2. Click on the **Admin** button that's on the right-hand side of the menu bar

3) At the very bottom left of the page, under the **API** section, click on **API Tokens**

4. Click the **New Token** button
5. On the **Custom Permissions** tab, specify the following permissions:

![](https://mintcdn.com/triggr/2kaOQdWPjLF3xX8p/images/msp-process-kb/33295b9bbc33.webp?fit=max\&auto=format\&n=2kaOQdWPjLF3xX8p\&q=85\&s=e5c71e5b6057b55458deffaa1be3d372)

![](https://mintcdn.com/triggr/2kaOQdWPjLF3xX8p/images/msp-process-kb/133e0c16542e.webp?fit=max\&auto=format\&n=2kaOQdWPjLF3xX8p\&q=85\&s=f9996e2953efe98b3737891e2d7608f6)

![](https://mintcdn.com/triggr/o9r5jEtjdR2oUtiW/images/msp-process-kb/d491e85817df.webp?fit=max\&auto=format\&n=o9r5jEtjdR2oUtiW\&q=85\&s=77629b8de4346b751f749310dd060c72)

6. Click the **Create API Token** button
7. Copy the API Token; you'll be providing it to MSP Process in the next section
8. Click **Done** when you're ready to proceed

### Configuring MSP Process to Communicate with Syncro

1. Login to the MSP Process UI ([https://app.mspprocess.com](https://app.mspprocess.com))
2. Navigate to the **Integration -> PSA Integration** page
3. Click on the **Add new PSA** button

Choose **Syncro**

4. Fill in the fields - the domain of your Syncro environment and the API Token from the earlier part of this KB article

5) Click **Submit** when ready
6) Fill in the Ticket Default values; a Ticket Default is used when MSP Process creates a ticket in Syncro

**Congratulations!** You've now successfully integrated MSP Process with your Syncro environment.


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