> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mspprocess.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deploying the Pod to ConnectWise Project Tickets

> The Scenario: You've been happily using the MSP Process pod in your ConnectWise Service Tickets, and now you want to deploy it to your Project Tickets too.…

### The Scenario:

You've been happily using the MSP Process pod in your ConnectWise Service Tickets, and now you want to deploy it to your Project Tickets too. If this sounds like you, read on!

### Step 1: Ensure The Correct Permissions Have Been Granted to MSP Process

1. Login to ConnectWise PSA
2. Navigate to **System -> Security Roles**
3. Edit the Security Role for MSP Process
4. Ensure that the Security Role includes the *Project Tickets* permission, and that both the *Edit* and *Inquire* permissions are set to *All*
5. Save and close the Security Role

### Step 2: Grab the URL from MSP Process for the Project Tickets Pod

1. Login to MSP Process with an Admin-level account
2. Navigate to **Setting ->** **Integrations -> PSA Integrations**
3. Edit your ConnectWise integration
4. Click the Copy icon to grab the URL for the Project Ticket Pod:

### Step 3: Add the Project Tickets Pod to ConnectWise

1. In ConnectWise, navigate to **System -> Setup Tables**
2. Search for the *Manage Hosted API* table
3. Click the **+** sign to add an entry to the *Manage Hosted API* table
4. Fill out the fields as shown below; save and close the entry when finished

### Step 4: Add the Pod to your Project Ticket View

1. Open a Project Ticket in ConnectWise PSA

2. Click on the Gear icon in top right-hand corner of the ticket, and choose Pod Configuration:

   *

3. Find the MSP Process pod, and move it to the right-hand "Displayed" field:

   *

4. Press **Save** 

**Congratulations!** Now you can login to the MSP Process pod from within your Project Tickets


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